Frequently Asked Questions
Everything you need to know about your Fasthouse experience.
How long will it take for my order to ship?
Most orders are processed within 1-2 business days. Once shipped, standard delivery typically takes 3-5 business days depending on your location.
What is your return policy?
We offer a 30-day return window for unworn and unwashed items in their original packaging. Please note that certain clearance items may be final sale.
How do I know which size to order?
We provide a detailed size chart on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit while riding.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific region.
How can I track my package?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your shipment's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.